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Contribution short abstract:

The Global Library Project examines contemporary processes of knowledge generation and exchange in libraries as spaces of sanctuary. The presentation highlights gaps and opportunities in libraries' roles in facilitating access and creating a sense of belonging among refugees and asylum seekers in UK

Contribution long abstract:

In the context of the ‘hostile policy environment’ in the UK, the refugee and asylum system increasingly focuses on exclusion rather than protection and integration. Apart from restrictive policies, during the prolonged period of waiting for an asylum decision, people experience segregation due to asylum accommodation policies. Moreover, limited access to information, unfamiliarity with the system, ambiguity in the bureaucratic process, and everyday practices of deferral constitute the experience of exclusion and feeling ‘barred from everywhere.’

Within this context, the Global Library Project examines the role of libraries in facilitating integration, knowledge generation, and interaction among diverse communities in the UK. Libraries are increasingly playing an important role in offering refugees information-related services, resources, as well as skills and language classes. Drawing on ethnographic data gathered at two libraries in Norwich, the discussion will present refugees’ and asylum seekers’ practices, perceptions, and experiences in accessing library services. We found that the English language sessions, information, and books provided at public libraries, and the spaces shared with the wider community, are valued. For some, libraries represent the only public buildings they have entered since arriving in the host city. However, people face challenges in obtaining knowledge about library locations, services, and how libraries operate. When accessing libraries, individuals’ educational status, language and their familiarity with libraries—often influenced by the duration of conflict in their countries and history of displacement—are important factors. The presentation highlights the gaps and opportunities in enhancing people’s accessibility to libraries, cross-cultural exchange and social integration.