to star items.

Accepted Paper

THROWN BETWEEN AWE & FRUSTRATION: Swedish Software Engineers Dwelling with GenAIs at Work  
Jakob Svensson (Malmö University)

Send message to Author

Paper short abstract

How does working with Generative AI feel in the very organic bodies of Swedish software engineers? This study suggests that engineers are thrown into a GenAI existence knowing their inherent unreliability. This gives rise to both feelings of awe and frustration, sadness, and well-being.

Paper long abstract

GenAI is not just another technological tool. Its inherent feedback loop, its aim to be responsive, and its conversational character push users towards making relationships with their GenAIs. Its chat interface affords it to be open constantly. This implies more social and emotional experiences with GenAIs compared to other technological tools used in working life. So, how are relations then formed with GenAIs at work? And what types of emotions are experienced working with GenAI? This study zooms in on Swedish software developers’ stories about their experiences and feelings working with GenAIs. Theoretically, the paper is inspired by Ingold's dwelling perspective, operationalized through folk theories and feelings. Preliminary findings from individual and group interviews (the last ones conducted February 2026) suggest GenAIs are approached as inevitable but also unreliable. Swedish software engineers are thrown between feelings of awe and frustration in their everyday work with GenAIs. Preliminary findings also suggest that feelings are becoming less pronounced over time. At the time of the conference the full analysis of the results will have been finalized and ready for presentation.

Traditional Open Panel P074
In my head, in my hands: Embodied encounters with generative AI in creative work
  Session 1