Paper short abstract:

This research examines how the digital platform REACT-NOR serves as a boundary object, connecting caregivers of psychosis patients with clinicians to foster social inclusion. Utilizing concepts from STS, the study explores how collaboration and information exchange in mental healthcare is enhanced.

Paper long abstract:

This study explores the role of the digital platform REACT-NOR as a boundary object in connecting caregivers of patients suffering from psychosis with clinicians. Drawing on concepts from STS, specifically the notion of boundary objects and Actor-Network Theory, the research investigates how REACT-NOR facilitates collaboration and information exchange between caregivers and clinicians within the complex network of actors involved in mental healthcare. The platform serves as a boundary object for social inclusion by providing a shared space for caregivers and clinicians, transcending the diverse perspectives, interests, and expertise within the mental health ecosystem. Utilizing Actor-Network Theory, the study examines the interactions and relationships formed among caregivers, clinicians, and the digital platform itself. It considers the platform as an active participant in the network, shaping and mediating the connections between different actors. Through qualitative analysis of user experiences and interviews, this research seeks to understand how REACT-NOR influences communication, coordination, and knowledge sharing between caregivers and clinicians. The study aims to uncover the dynamics of the network, examining how the digital platform both reflects and shapes the practices and relationships in the context of psychosis care. Findings from this research will contribute to the broader discourse on the role of digital platforms as boundary objects in healthcare settings, shedding light on their potential to enhance collaboration and communication between diverse actors. The study also underscores the importance of considering technology as an active actor within networks, influencing how caregivers and clinicians interact and collaborate in the complex domain of mental healthcare.