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Accepted Paper:

Studying the inclusion of invisible voices: public participation of people in vulnerable situations in the development of digital home-based screening  
Jill van der Kamp (Radboud University)

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Short abstract:

People in vulnerable situations (PiVS) are underrepresented in decision-making processes on medical innovations. Who PiVS are and where to find them remains challenging. Through participating in activities already out there and focus groups, I study how and why PiVS participate in digital screening.

Long abstract:

People in vulnerable situations (PiVS) are underrepresented in decision-making processes regarding medical innovations. Researchers and policymakers often regard them as ‘hard-to-reach-groups’ because their voices remain invisible in deliberative practices e.g. discussion panels or letters of protest. I study participatory practices of PiVS within the Check@Home consortium. Check@Home aims to prevent chronic diseases through digital home-based screening.

Participation of PiVS in Check@Home is considered important by medical scientists for the potential health improvements in these groups. Through participant observations and focus groups, I study how and why PiVS participate in digital screening.

Who PiVS are and where to find them remains challenging. My participant observations show how Check@Home’s assumptions on the meaning of vulnerability matters for recruitment strategies. My recruitment follows Horstman & Knibbe (2022) by focusing on low-income neighbourhoods. I participated in activities already out there (Pols 2023), e.g. at community centres and an e-health information bus that drives to low-income neighbourhoods. PiVS where hesitant to discuss sensitive topics, e.g. disease and (digital) literacy, with a researcher. Participation of PiVS requires building trust and networks. The focus groups showed that PiVS could be excluded when digital home-based screening is introduced. They are less digitally literate and fear of missing out on health care because of its digital nature. I use the work on (non)users in STS (e.g. Wyatt 2003, Wiener & Will 2016) to make sense of these findings and argue that exclusion of users has different levels, mediated by abilities and decisions of developers on the design of technology.

Traditional Open Panel P141
Invisibility and public participation: engaging with disregarded, discarded, and hidden practices
  Session 2 Friday 19 July, 2024, -