Paper short abstract:

This research has focused on the causes of negative evaluations and their re-evaluations and analyzed the sociocultural management toward business contact situations by examining the part-time work experiences of foreign students who have not yet become full-fledged employees.

Paper long abstract:

Negative evaluations in contact situations resulting from differences in customs and values can possibly cause trouble in social interactions. An earlier study on sociocultural management processes in business contact situations analyzed the Japanese host side of Japanese companies operating overseas (Yoshikawa, 2017); the research revealed many 're-processes' that revised previous evaluations.

Study on the processes of reviewing evaluations from various standpoints can be applied to education in order to help Japanese language learners adapt to business contact situations. Thus, this research has focused on the causes of negative evaluations and their re-evaluations, and then analyzed the　sociocultural management toward business contact situations by examining the part-time work experiences of foreign students who have not yet become full-fledged employees.

The study surveyed 45 foreign student s from Asian nations who have lived in Japan for more than a year and have worked part-time along with Japanese workers for more than half a year. The research undertook surveys and interviews making inquiries centered on the evaluations of sociocultural problems encountered during their part-time work as well as their adjustments from a diachronic point of view. The analysis utilized the frameworks of language management (Neustupny,1995) and sociocultural management (Muraoka,2006). The study showed the following results.

1) More than half of the evaluations were negative.

2) Negative evaluations originated from the following factors.

A. The differences in the customs and values between their home countries and Japan

B. The differences in the Japanese norms between everyday scenes and business situations

C. Discrimination against non-Japanese　

3) About 20 percent of the negative evaluations were re-evaluated and turned to positive. Many of these occurred in factor A.

4)Many of the re-evaluation processes from negative to positive followed the method of "re-production" (Neustupny,1985), which evaluates one's experience using third persons' assessments and interpretations rather than based on their own knowledge.