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This contribution considers the impacts of conflict on the social workforce, particular those delivering social protection, based on empirical work in four sites across Iraq and Syria, and explores how governments and international actors can support capacities.
While the impacts of violent conflict on workers in the health and education sectors are routinely monitored in crisis settings, the same cannot be said for other parts of the social workforce - especially local level officials delivering social protection and linked programmes. Based on empirical work, including interviews with social sector officials and programme implementers in two sites each in Iraq and Syria, evidence will be shared to highlight how the social workforce has been depleted and how governments and international actors have sought to enhance or rehabilitate capacities. The roles of the social workforce in sustaining existing social protection programmes will be examined, differentiating between competencies (what workers know how to do), capabilities (what workers can do in the real world) and performance (whether they do their work - especially when they are facing, in their personal lives, very real impacts of violent conflict).