Paper short abstract:

This paper reflects on how the competency management can improve accountability practices and governance standards in developing countries. The competency management ensure that governance is efficient and responsive and leads to optimal usage pf resources in meeting the specified outcomes.

Paper long abstract:

This paper reflects on how the competency management can improve accountability practices and governance standards in developing countries. The competency management ensure that governance is efficient and responsive and leads to optimal usage pf resources in meeting the specified outcomes. We use the data from the experience of civil servants operating at cutting-edge level for three departments in Kerala, India, namely the Police, Social Justice and Scheduled Tribes (Marginalised social groups) Development, which arguably have a high rate of citizen interaction. The paper further explores the relevance of competency framework in enhancing the domestic accountability and governance standards, in the context of SDG goals.